Information we collect and how it is used
AI Solutions service operates this website to explain our software engineering services, share educational planning guides, and receive project inquiries from prospective clients. We collect only the minimum personal information required to communicate with you and evaluate project feasibility.
When you submit a project request through our online inquiry form or send an email to our team, we collect the details you voluntarily provide, including your name, business email address, company name, selected service interest, and message description.
Direct contact inquiry submissions
- Purpose of processing: We use your contact information solely to review your requirements, prepare project scope estimates, schedule consultation meetings, and respond to your direct inquiries.
- No secondary marketing use: We do not add your email address to unsolicited promotional marketing campaigns or share your information with external mailing lists.
- Information accuracy: You are encouraged to submit only business contact details and avoid sharing unencrypted passwords, personal financial credentials, or sensitive customer records in initial contact forms.
Third-party infrastructure and processing partners
To deliver a secure, fast, and reliable web experience, we partner with reputable cloud infrastructure providers that comply with strict technical and organizational security standards.
Website measurement and service providers
- Google website measurement: Public pages use Google Analytics to measure website use, including page views, device and browser information, approximate location and cookie identifiers. Advertising personalization and Google signals are disabled in our tag configuration. We do not intentionally send inquiry text or login details to Analytics. Our admin and preview pages do not load this tag. Browser privacy controls and content blockers may limit measurement. See Google’s privacy policy for Google's processing practices.
- Form transmission via EmailJS: Our client-side contact form utilizes EmailJS to transmit validated messages securely to our company inbox without storing personal contact records on public intermediary servers.
- Cloudflare edge security: Our web content and assets are served through Cloudflare Pages to ensure high availability, DDoS protection, and SSL/TLS encryption for all data in transit. Cloudflare may process basic server request logs (IP addresses, user agents) exclusively for system security and threat prevention.
Client confidentiality and source code security
Confidentiality is fundamental to our software engineering engagements. When prospective or active clients share proprietary documentation, API specifications, workflow diagrams, or business requirements, we treat all shared materials with strict professional confidentiality.
Strict project NDA and asset protection
- Mutual non-disclosure: We routinely execute mutual Non-Disclosure Agreements (NDAs) prior to reviewing proprietary business workflows, custom software architectures, or internal database schemas.
- Zero-data-retention AI protocols: For AI automation and integration projects, we configure enterprise API endpoints under zero-data-retention agreements to ensure your proprietary business data is never ingested into public model training datasets.
- Private code repositories: Client codebases, environment configuration variables, and deployment secrets are managed in private, encrypted Git repositories with multi-factor authentication (MFA) enforcement.
Your privacy rights and direct contact details
You retain full control over the personal information you share with us. We respect privacy regulations across international jurisdictions, including US state privacy laws (such as CCPA/CPRA) and global data protection standards.
Data retention and deletion requests
- Retention duration: Inquiries that do not progress to an active contract are archived and periodically purged. Project communications for active clients are retained for the duration of the commercial agreement and required statutory tax accounting periods.
- Right to access and erasure: You have the right to request a copy of the personal information we hold about you or request the immediate deletion of your contact records from our active communications database.
- Exercising your rights: To request data access, correction, or deletion, simply contact our data privacy representative by email or telephone.
Direct contact information
For any inquiries regarding this Privacy Policy, your personal data, or our information security practices, please contact our team directly:
- Email: simkieu@gmail.com
- Telephone: Call +1 669 777 6562
- Response timeframe: All privacy requests are acknowledged and addressed within 10 business days.
This policy was last updated in November 2026 and may be updated periodically to reflect changes in our legal or technical practices.